Last Updated: January 2025

Mountain Squad Limo (“we,” “us,” “our,” or “the Company”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you access our website, book a reservation, request a quote, or use any of our transportation services, including airport transfers, private car service, Vail transportation service, Aspen chauffeur service to airport, corporate transportation, and all related limo services across Colorado’s mountain regions.

By using our website or submitting personal information, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We collect different types of information to provide a safe, efficient, and personalized experience for our customers.
This includes:

1.1. Personal Information

Information you provide directly when you submit a reservation, request a quote, or contact us:

Full name
Phone number
Email address
Pick-up and drop-off locations
Flight information for airport transfers (e.g., Eagle Airport, Denver International Airport, Aspen Airport)
Number of passengers
Luggage and ski gear details
Special instructions or preferences
Payment information (processed securely through third-party providers)

1.2. Automatically Collected Information

When you visit our website, we automatically collect:

IP address
Browser type and version
Device information
Pages visited (e.g., Aspen limo service page, Vail limo service page, ski resort transportation page)
Time spent on the website
Referral sources
Cookies and tracking technologies

1.3. Information from Third-Party Tools

If you use our Moovs booking iFrame, we may receive:

Ride details
Customer profile information
Scheduling and payment confirmations

These tools maintain their own Privacy Policies, which we encourage you to review.

2. How We Use Your Information

We collect and use your information for the following purposes:

2.1. To Provide Transportation Services

Including but not limited to:

Airport transfers
Chauffeur service to airport
Aspen, Beaver Creek, Breckenridge, and Vail car service
Private SUV service
Corporate transportation
Ski resort transportation

Your information allows us to confirm bookings, dispatch drivers, coordinate flight schedules, and ensure a smooth experience.

2.2. Customer Support

We use your information to respond to inquiries, manage reservations, and communicate updates such as:

Driver assignment
Changes in pick-up time
Weather-related travel adjustments in mountain regions

2.3. Improving Website Experience

We analyze usage patterns to:

Improve service-area pages
Enhance booking tools
Optimize content for search engines (e.g., “Aspen limo service,” “Eagle Airport transportation,” “chauffeur service to airport”)
Fix technical issues

2.4. Safety and Security

We may use your data to:

Verify identity
Prevent fraud
Maintain secure online transactions

2.5. Legal and Compliance Purposes

We may disclose information when required by law.

3. How We Share Your Data

We do not sell your data.
We may share your information with:

3.1. Service Providers

Such as:

Payment processors
Scheduling and dispatch platforms (e.g., Moovs)
Website hosting services
Email or SMS notification systems

3.2. Drivers and Operational Staff

Your pick-up details and trip information are shared only to complete your:

Aspen airport chauffeur service
Eagle Airport transportation
Vail and Beaver Creek transfers
Private car service across Colorado

3.3. Legal and Safety Requirements

We may disclose information to comply with:

Law enforcement
Court orders
Safety protocols

4. Cookies and Tracking Technologies

We use cookies to improve user experience and analyze website traffic.
Cookies may track:

Viewed service pages
Popular routes (Aspen, Vail, Eagle Airport, etc.)
Device type
Returning visitor status

You can disable cookies through your browser settings, but some features may not function properly.

5. Data Retention

We retain personal data only for as long as necessary to:

Provide limo services
Maintain accurate booking records
Resolve disputes
Meet legal obligations

Transaction and booking records may be stored longer for accounting purposes.

6. Data Security

We implement administrative, technical, and physical security measures to protect your data.
These include:

Encrypted communication
Secure servers and firewalls
Restricted staff access
Safe payment gateways

Although we take precautions, no data transmission over the internet is 100% secure.

7. Your Rights and Choices

Depending on your location, you may have rights to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Opt-out of marketing communications
Limit cookie tracking

To make a request, please contact us using the details provided below.

8. Third-Party Links

Our website may include links to external services, such as:

Google Maps
Moovs booking portal
Social media platforms

We are not responsible for their privacy practices.

9. Children’s Privacy

We do not knowingly collect information from individuals under 16 years old.
If you believe a child has provided information, please notify us so we can delete it.

10. Updates to This Privacy Policy

We may update this policy periodically.
Changes are effective immediately upon posting to this page.

11. Contact Us

For questions about this Privacy Policy or your personal information, contact:

Mountain Squad Limo
Email: info@squadlimo.com
Website: https://squadlimo.com
Service Areas: Aspen, Vail, Beaver Creek, Eagle Airport, Denver, Colorado mountain resorts
Services: Airport transfers, chauffeur service, private car service, ski resort transportation